How long will it take for my order to ship?
Our standard output for a handmade product is 2-3 business days after receiving your order. This allows time for the item(s) to cure before getting packaged. You’ll get a notification email with a tracking number as soon as your package ships.
can I arrange for a local pick-up?
Absolutely! If you are local to Pittsburgh and wish to save some on shipping costs, drop us a line before ordering so that we can slide you a free shipping promo code. We love saving you a dolla'!
What modes of payment do you accept?
frequently asked questions
Where can i smell your product in person?
Visit our 'Find Us' page, check out our Facebook events, or follow us on social media for Event and Retailer information.
are gift-cards available?
Gift-cards are available for purchase online and are electronically sent instantly to the recipient. Chez Lapin gift-cards can be purchased online or in person and can be redeemed both ways. Gift-cards never expire. Simply follow this link to gift pure joy!